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B-409266.2, Crystal Clear Technologies, Inc., May 28, 2014

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Crystal Clear Technologies, Inc., of St. Petersburg, Florida, protests the rejection of its offer under solicitation No. 3QSA-JB-100001-B - REFRESH #9, issued by the General Services Administration (GSA) under its Multiple Award Schedule (MAS) program for certain hospital products. The solicitation sought offers using GSA's Federal Supply Schedule (FSS) Schedule 71, Furniture, Special Item Number (SIN) 71-318, Patient Service Systems, identified as medical head-walls or patient service columns for general patient care. The protester argues that the agency erred in rejecting its offer based on the firm's failure to provide a sufficient description of its product. The protester also contends that the agency improperly rejected its proposal based upon Crystal Clear's failure to submit accurate and complete Commercial Sales Practice Formats (CSP-1s). We deny the protest.

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